Decatur Self Storage COVID-19 Updates

The health and safety of our customers and employees is our top priority.

We request that you do not enter our storage facility if you or someone in your residence is exhibiting signs of any illness.


Lastest Uptdate
4/21/2021

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As a result of local and state declarations in response to COVID-19, Decatur Self Storage has implemented the following policies:

 


Rental Offices

Our rental office open to the public. Employees will be on duty during business hours and are available to help you through our drive up window and front window. We have also opened the office foyer area. Please limit to two people at a time and we request you wear a mask and be Covid-19 symptom free.

Gate Hours

All storage units are accessible during our normal gate access hours, 6:00AM to 10:00PM. 

UHaul

We are open for UHaul rentals and returns. Purchase of boxes and moving supplies are also available.

Access Keypads

Please follow CDC guideline when on the property, including washing your hands as soon as possible after touching common surfaces, don't touch your face and maintain your distance from others. Please DO NOT use our keypads if you or someone in your household is exhibiting signs of illness

Existing Accounts

We strongly encourage our customers to utilize our online account service to make rental payments. You can complete much of your account management without visiting our facility, creating a safer environment for you and our employees:

Payments can be made by:

Online at our website:
https://decaturselfstorage.net/pay-my-rent

Telephone by calling 940-627-6434

In person by check or money order by using our drive through window, front window, foyer or payment slot after hours.

We will continue to monitor the information from our public health officials and follow their guidelines and recommendations with updates to our business practices posted here.

Thank you for your business and your understanding during this time.

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